Storyboard: Product Knowledge Training

Created in Microsoft PowerPoint, this 71 slide visual storyboard provides practical product knowledge training for a piano salesperson. Gagné’s Nine Events of Instruction inform the structure. The first 13 slides introduce and provide focused, practical training, (e.g. comparing customer personas with product features). The remaining 58 slides are devoted to 3 branching scenarios which allow learners to apply their knowledge to realistic social situations.

Scroll down to see a quick visualization of the branching for each scenario below the slideshow.

This slideshow requires JavaScript.

Branching Scenario 1 Diagram: Asterisks (*) identify the best choice.


Branching Scenario 2 Diagram:


Branching Scenario 3 Diagram:





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